Privacy Policy

This Privacy Policy applies to Brynqaveno Ltd ("Brynqaveno", "we", "us" or "our") and describes how we collect, use, store and protect personal data when you visit brynqaveno.uk or interact with the Brynqaveno platform.

Brynqaveno Ltd is registered in the United Kingdom. Our registered address is 14 Ashford Lane, London, EC2A 4NP. You can contact us at [email protected] or by phone on +44 20 7946 0821.

1. Information We Collect

We collect information you provide directly to us, including:

  • Your name and email address when you submit the contact or access-request form.
  • Your message content and selected request type submitted through the contact form.
  • Technical data automatically collected when you visit the website, such as IP address, browser type, operating system and pages visited.

We do not collect card numbers, account credentials or similar sensitive personal data through this website or the contact form.

2. How We Use Your Information

We use the information we collect to:

  • Review and process your access request or support query.
  • Contact you by email or phone to follow up on your request.
  • Provide onboarding information to users whose access requests have been approved.
  • Operate, maintain and improve the Brynqaveno website and platform.
  • Comply with applicable legal obligations.

3. Legal Basis for Processing

We process personal data on the following legal bases under UK data protection law:

  • Legitimate interests: to respond to enquiries, process access requests and operate the platform.
  • Consent: where you have expressly provided information for a stated purpose.
  • Legal obligation: where processing is required by applicable law.

4. Data Retention

We retain personal data only for as long as is necessary to fulfil the purposes described in this policy or as required by applicable law. Contact form submissions are reviewed and, where no ongoing relationship results, are deleted within 90 days. Platform user data is retained for the duration of the user relationship and deleted upon request.

5. Sharing of Data

We do not sell, rent or share your personal data with third parties for their own marketing purposes. We may share data with:

  • Service providers who assist us in operating the website or platform, subject to appropriate data processing agreements.
  • Law enforcement or regulatory authorities if required to do so by law.

6. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data, subject to legal obligations.
  • Object to or restrict certain types of processing.
  • Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at [email protected] or write to 14 Ashford Lane, London, EC2A 4NP, United Kingdom.

7. Cookies

This website may use basic session cookies necessary for website functionality. We do not use advertising cookies or cross-site tracking technologies.

8. Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss or disclosure. No method of electronic transmission is completely secure, but we take the protection of your data seriously.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with the updated effective date. Continued use of the website after changes constitutes acceptance of the updated policy.

10. Contact

For questions about this Privacy Policy or how we handle your data, contact us at:

  • Email: [email protected]
  • Phone: +44 20 7946 0821
  • Post: Brynqaveno Ltd, 14 Ashford Lane, London, EC2A 4NP, United Kingdom